How far in advance should I book movers?
We recommend booking movers at least 2-3 weeks in advance to ensure availability, especially during peak moving season (May-September). However, we also offer same-day and next-day booking options if you need urgent assistance.
What's the difference between moving labor and full-service movers?
Moving labor provides professional movers to help you pack, load, and unload your items. You maintain control over what gets moved and when. Full-service movers handle everything including packing, loading, transportation, and unloading. MovingLabor.com offers flexible labor-only services with transparent pricing.
What if the movers are running late?
We understand that delays can happen due to traffic or other unforeseen circumstances. Our movers communicate with you in real-time about their status. If they're running behind, you'll be notified immediately. You only pay for the actual time worked.
Should I tip the movers?
Tipping is always appreciated and helps recognize exceptional service. While not required, most customers tip 15-20% of the total moving bill or $10-20 per mover depending on the job complexity and their satisfaction. All our movers are professionals dedicated to providing quality service.
What if something gets damaged during the move?
All our movers are fully insured. If an item is damaged during your move, we'll help you file a claim with our insurance. Document any damage with photos and report it within 24 hours. Our support team will guide you through the claims process to ensure you're properly compensated.
When do I pay for my move?
With MovingLabor.com, you pay after the job is complete. There are no deposits or prepayment requirements. You'll receive an invoice after the move showing the exact hours worked and final cost. We accept all major credit cards, debit cards, and electronic payments.
What is your cancellation policy?
You can cancel your move with no penalty if you cancel at least 24 hours before your scheduled time. Cancellations within 24 hours may incur a cancellation fee. Rescheduling to a different time or date can typically be done at no charge if done within the cancellation window. View full policy
What insurance coverage do moving companies have?
All MovingLabor.com movers carry comprehensive liability insurance. They're background-checked, trained professionals with general liability coverage up to $1 million. For high-value items, we recommend additional insurance options during booking. Details about specific coverage limits are available in our Payment & Insurance Policy.
How many movers do I need?
The number of movers depends on your moving size, distance, and complexity. A studio apartment typically needs 2 movers, while a 3-bedroom house might need 4. Our booking system will recommend the right number based on your home size, but you can adjust as needed. Our experts can help optimize your move.
What equipment do movers bring?
Our professional movers bring essential equipment including dollies, furniture pads, moving blankets, and straps to protect your items. For specialty items like pianos or artwork, we can provide specialized equipment or arrange appropriate handling. You can request specific equipment needs during booking.